Delete Your Account

Option 1 — Delete from inside the app (fastest)

1. Open the Dormly app and sign in.
2. Go to Profile → Settings.
3. Tap Delete Account and confirm.

Your account is immediately scheduled for deletion and you are signed out. Deletion completes within 15 days (this grace window lets us settle any active bookings, orders or payments and lets you change your mind by contacting support before it is finalised).

Option 2 — Request deletion by email

If you cannot access the app, email us from your registered email address at hello@dormlytech.com with the subject “Account Deletion Request”. Include the name and phone number on your account so we can verify it. We will process verified requests within 15 days and confirm by email.

What data is deleted

• Your profile (name, email, phone, photos and profile details).
• Your authentication login.
• Listings, chat messages, reviews and saved items associated with your account.
• Identity/KYC and address details linked to your profile.

What we may retain (and why)

• Transaction & payment records required for accounting, tax, fraud-prevention and legal compliance, kept for the period required by law and then deleted or anonymised.
• Anonymised, aggregated analytics that can no longer identify you.
• Information we must keep to resolve disputes or enforce our agreements.

Need help?

Questions about deleting your account or your data? Contact Dormly Tech Solutions Private Limited at hello@dormlytech.com. See our Privacy Policy for more on how we handle your data.